Privacy policy

The following data protection information clarifies the collection and processing of your data in connection with your use of the LITTLE-BIRD websites (, and



The controller responsible for data collection and processing on these websites under data protection legislation is usually


Immanuelkirchstrasse 14A

10405 Berlin.

LITTLE BIRD is subject to the strict rules of European data protection laws, and particularly the German data protection provisions.

LITTLE BIRD is responsible for the following data processing. With regard to the LITTLE BIRD parent portal (, the responsibility of LITTLE BIRD ends as soon as your data on the parent portal has been forwarded to your local authority or childcare agency at your request (reservation for a childcare place). From this point onwards, LITTLE BIRD will only process your data is instructed to do so by your local authority. This commissioned data processing includes the full administration of your data by your local authority, including the selection or allocation of a childcare place via the LITTLE BIRD parent portal.



We use the latest state-of-the-art encryption methods on our websites to protect the security of your data during transfer.





If you contact us by email or by submitting the contact form, we will process the information you have provided for the purpose of attending to the request.

If you would like to contact us using the contact form available at, we will need the following data for subsequent processing: name, agency/city, function (facility management, parent, day care worker, etc.), and your email address. You can optionally also enter the following data: telephone number.

If you wish to send us your feedback on the LITTLE-BIRD portal, we will need the following information for this purpose: name, address and email address.




We will need your email address in order to inform you about news from LITTLE BIRD. By entering your email address and providing confirmation, you give us your consent to receive the newsletter. After you have entered your email address in the corresponding field on our website, you will receive an email from us asking you to confirm your request for information.



We require the following data: your child's date of birth, postal code, city, required start of care, so that we can show you the appropriate childcare places available in your search area.

If you register for the LITTLE BIRD parent portal to request an available childcare place, we will need the following personal data: title, surname, first name, username, email address, password, password for telephone support.

In addition to LITTLE BIRD, the local authority where you want to reserve a childcare place and which uses LITTLE BIRD will also gain access to the data. LITTLE BIRD and the local authority can access the following information: first/last name, username and email address.



If you are interested in working at LITTLE BIRD, you can apply directly for a vacant position via the LITTLE BIRD softgarden portal or contact us independently of listed positions. For this purpose, please visit our softgarden portal by clicking on the link "Jobs - including online application" on the "Jobs" page.

If you would like to apply for a vacancy, we will need your first and last names as well as your email address. You can also provide us with further information about your personal background, education, professional career, any other qualifications, salary expectations and an application photo. We will also use information from permitted, freely available sources, specifically XING / LinkedIn.

Softgarden will only process your data according to the instructions of LITTLE BIRD. The data is stored exclusively within Germany. The data is processed exclusively for the purpose of completing the application process with you. If this does not lead to a collaboration, your data will be automatically deleted no later than six months after the rejection, unless you have explicitly agreed to the retention of the data for a longer period. The information you provide during the application process for softgarden's own purposes will only be processed further with your express consent.

You can create a LITTLE BIRD softgarden account for your applications to LITTLE BIRD. We will need the following data: title, first name, surname, email, username, password.

If you would like to view the current status of your application(s), you can also create a softgarden account on the LITTLE BIRD softgarden portal. You can also use the softgarden account to import your stored data for future applications at LITTLE BIRD or other companies that use softgarden. softgarden rather than LITTLE BIRD is responsible for the creation of the account. For more information about data processing by softgarden, please refer to the softgarden Data Protection Policy and softgarden Terms of Service.

Finally, you have the opportunity to subscribe for vacancy notifications. For this purpose, we will need information about your professional status (recently qualified, experienced professional, etc.), your desired job category, your desired place of work and your email address, if you wish to be contacted by us via email.





When you access our website, information of a general nature is collected automatically. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider and similar. This only involves information that is not used to identify you. This information is technically necessary in order to correctly deliver the requested content from websites and are absolutely necessary when using the internet. We statistically evaluate anonymous information of this kind in order to optimise our website and the underlying technology.



Like many other websites, we use "cookies". Cookies are small text files that are transferred to your hard disk by a web page server. As a result, we automatically receive certain data such as your IP address, browser used, operating system on your computer and your connection to the internet.

Cookies cannot be used to start programs or transfer viruses to a computer. The information contained in cookies helps us to make navigation easier and ensure that our websites are displayed correctly.

Under no circumstances will the data processed by us be passed on to third parties or linked to personal data without your consent.

You can, of course, generally also view our website without cookies. Internet browsers are usually set up to accept cookies. You can deactivate the use of cookies at any time in your browser settings. Please use the help functions of your internet browser to find out how to change these settings. Please note that some features of our websites may not work as intended if you have disabled the use of cookies.



The following analytic services will help us to understand your behaviour on our websites and improve our service on an ongoing basis. You can object to the data processing as described in the following sections.


This website uses Matomo, open.source software for the statistical analysis of visitor access. Matomo uses "cookies", text files that are stored on your computer, to help analyse how users use the website.

Information generated by the cookie about your use of our website is usually saved on a server in Germany.

The IP address will be anonymised immediately after processing and prior to its storage. You have the option to prevent the installation of cookies by changing the setting in your browser software. We would like to point out that if these settings have been set, we cannot guarantee the availability of all functions on these websites.

You can decide whether a unique web analytics cookie can be stored in your browser in order to enable us to collect and analyse various statistical data.



Your data will only be passed on to the extent permitted or required by data protection law. This is the case, for example, if you have expressly agreed to the transfer of your data to one of our cooperation partners, or if the transfer is required for the execution of the contract (e.g. transfer to your local authority or a care provider). In addition, the transfer of the data is also permitted if the enforcement of other legal regulations (e.g. criminal law regulations) requires their transfer and if this transfer is not precluded from a data protection point of view. You can rely on the fact that LITTLE BIRD will ensure that all requests for the transfer of data will be reviewed on the basis of the data protection laws by the LITTLE BIRD Data Protection Officer in advance, for example, in the event of an inquiry by an investigative authority.



We would like to briefly inform you about the data protection rights that you can exercise against LITTLE BIRD:


You have the right to obtain information on the personal data stored by us at any time. Please send us an email to LITTLE BIRD may only process relevant data on your person. If, for example, when exercising your right of information, you become aware that information is or has become incorrect, we are obliged to correct it immediately.



LITTLE BIRD will process your data only for the purposes specified in these Privacy Policy. We initially only need this data to process your data according to your request (e.g. to check your application via softgarden, open a LITTLE BIRD user account, display your search for matching available care places). However, at the end of this period, we may be legally obliged or entitled to keep certain categories of your data for a specific period of time. As we will no longer need your data at this time to fulfil the purposes set out in this data protection information, we will block access to it.

You can also delete your LITTLE BIRD user account and your LITTLE BIRD softgarden account by clicking on the corresponding button.



You can make changes to or withdraw your consent by sending a corresponding notification to us with future effect. If you would like to revoke your consent for the receipt of the LITTLE BIRD newsletter or the vacancy subscription, you can also use the appropriate cancellation link in the email.



You can contact the LITTLE BIRD Data Protection Officer directly using the following email address:



We reserve the right to modify parts of this Data Protection Policy which are not subject to approval in order to comply with current legal requirements at all times, and to implement changes to our data protection services, e.g. when new services are introduced. Your next visit will then be subject to the new Data Protection Policy. If changes to our services or the introduction of a new service requires your prior consent, we will inform you in good time and ask for your consent.